Why the name change? What was wrong with “Mulvane State Bank”?
As we’ve grown and expanded beyond the borders of Mulvane, we want our name to be more universal. Nothing other than the bank’s name has changed, especially not the ownership, leadership, and values.

What is your new website? Will I still be able to access my accounts online?
The new website is carsonbank.com, effective July 1, 2008. If you forget and type in the old address, it will redirect to the new one. Your registration for online banking will continue to work the same.

Will my accounts change?
No, your account numbers will remain the same.

Will I have to order new checks, or get new debit or ATM cards?
No, your old checks and cards will process. The Carson Bank name will be on your checks when you reorder, and it will be on your reissued card when your old one expires.

If I forget and address an envelope to Mulvane State Bank with a deposit in it, will you receive it?
Yes, we will. The post office will be aware of the change.

I just got a loan from MSB. Will I get a new coupon book?
The old coupons will be acceptable at the same address.

How do I contact an employee through e-mail?
For a time, any e-mail sent to the old address will automatically redirect to the new. As a rule, our new e-mail addresses follow the formula of firstname.lastname@carsonbank.com.

I have direct deposit from my employer. How will the name change affect my direct deposit?
It will not affect it. Direct Deposits are sent through by the micro-encoded account and routing numbers.

Will there be a problem using cash gift cards purchased with the MSB name?
No, they will be honored.